Faster customer service – both for the customers who request daily trotting results and those with more complex questions. That is the goal when ATG, the market leader in racing and sports betting, develops its customer service in collaboration with Talking to me – specialists in voice technology, digital assistants and automation.
New technology can rapidly create business and customer value. Still, a fair share of projects tend to fail. In this article we recommend five key components to include in your Conversational AI roadmap that increases the likelihood of success.
With a humble ambition to try to make the world a slightly better place, we have had the chance to collaborate with Changers Hub, an innovative entrepreneurs hub that works to democratize success.
Proud and happy to be launching our Malmö-office and being a bit closer to the continent.
This autumn, our conversation designer Kajsa Tretow participated in a Career Accelerator organized by Women in Voice. We asked Kajsa a few questions about the course and what she took away from it.
There is currently a great momentum in Denmark when it comes to implementing AI-powered voicebots – not least in the public sector. In cooperation with Deloitte, we have designed the voicebot ”Kommune Kiri”
The British Voice Agency, Vixen Labs, recently published the Voice Consumer Index 2021 – a broad study mapping user behavior linked to voice assistants in the US, England and Germany.
Last week, Google’s annual developer conference – Google I/O, took place where they presented their latest news and updates. Last year’s events were canceled due to the current pandemic but this year the conference was back in action in a digital format.
Talking to me have been assigned as Voice UX partner to Deloitte Consulting in Denmark. Deloitte and Talking to me will initially work together with Roskilde Kommune (municipality) on a project which relates to implementing Voice Conversational AI on the Boost.ai platform.
It has almost been three years since the Google Assistant was released in Sweden and even though the original hype has faded there is continuous development taking place leading to a more useful and higher quality experience. In addition to Google making the assistant available on both Android and Apple devices, new products with the …
Läs mer ”Google Assistant update”
Conversational Interfaces are truly becoming a standard in our everyday lives. As we become more comfortable with this way of interacting with tech, our expectations increase. As users we now increasingly expect the companies we interact with to be available 24-7,
On the 14th of May between 11:45-12:45 we are invited to talk about the topic ”Sound is the new black” together with Madelene Lettman and Jörgen Dyssvold from Herr Omar and Christian von Essen from the podcast ”Heja Framtid”.
Digital Humans, or digital and virtual avatars no longer belong to the future but have though the help of today’s technologies taken place in pop culture, businesses and our everyday lives. What kind of society are we heading to? How will this change people’s attitude towards each other?
The customer experience has become an even more crucial competitive factor for all industries. Customers’ have an expectation on getting a seamless service experience – regardless of the time of the day and regardless of which digital plattform you are using. This is also something that has accelerated further during a year of a global …
Läs mer ”Exclusive Roundtable hosted together with Amelia”
Talking to me, the Nordic region’s leading platform-independent specialists within Voice Design and Conversational Automation, announces today that it continues to strengthen its position by becoming a certified implementation partner in the Nordic region for Amelia, the global leader in Conversational AI and automation for businesses. “By combining Amelia’s technology with our design and user focus, we can create …
Läs mer ”Talking to me concludes another strategic collaboration agreement.”
Article written by our CEO and team member, Mattias Falkendal. A couple of weeks ago we held a webinar on some of the key trends that we believe are emerging in 2021 within the area of Voice and Conversational AI. Here are some of the key takeaways.
This autumn, Amazon entered the Swedish market by opening up a big warehouse and launching a Swedish website. Now, they seem to be expanding their presence on the Swedish market
[vc_row][vc_column][vc_video link=”https://vimeo.com/470913067″][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Together with Consenz, Talking to me has designed an In-Car Safety Assistant called ”Enzo” which is a true hands-free and voice-first service that will help drivers keep their eyes on the road. With its functionalities, drivers will be able to get advice on how to drive environmentally friendly, but also to send messages, make …
Läs mer ”In-Car Voice Assistant”
We are proud to announce that we are the only Qualified Google Assistant Agency in the Nordics out of the 16 that are qualified in Europe. If you need help building your Action for the Google Assistant then you can contact us or any of the other listed agencies that have developed Actions on behalf …
Läs mer ”Qualified Google Assistant Agency”
It’s been about three years since Apple released its HomePod speaker and since then, not much has happened. However, this seems to be changing now as Apple released their HomePod Mini on their Apple Event last week. The HomePod Mini smart speaker gives the user the ability to call and send messages between different iOS …
Läs mer ”New updates and launches by Apple”
Amazon is not the only tech giant launching new products. Google announced during their official launch event yesterday that they have a couple of new products up their sleeve.
On September 25th, when Amazon presented their latest hardware and devices, the main focus was on their smart speaker, Amazon Echo.
We are proud and happy announce that we have developed the first version of ATG’s Voice Assistant – a great way for users to get results related to their most popular horse racing games and access to expert podcasts.
In these new times we need to adjust and find new ways to meet others and therefore, we thank Zoom (we know we’re not alone in this…) on helping us continue our seminars in a different way.
It’s time for our first webinar after the summer and on the 26th we are going to talk about this summer’s hot topic – Amazon’s confirmed launch in Sweden.
We are kicking off the season by welcoming Consenz as a new client! Consenz is on a mission to democratize road safety on a global level through the development of smart services for connected cars. Talking to me is providing strategy, design and development focused on Consenz’ custom in-car Voice Assistant and conversational interface. ”It is …
Läs mer ”Kickstart with a new client”
[vc_row][vc_column][vc_column_text]Just send a note to: Erik Lidsheim[/vc_column_text][/vc_column][/vc_row]
This Tuesday we held a virtual seminar where we talked about how you can initiate a conversation-based automation project
We miss hosting seminars where we can meet others, but in these times, we’ve had to it differently. Therefore, we’ve moved the concept online and have gotten some tremendous response on our talks (maybe this is our new thing??).
Last week, we were a part of Breakit’s 24 hour long live Hackathon where the goal was to reduce the loneliness of elderly’s through a tech-solution.