Posts in Okategoriserad

Kickstart with a new client

13 August, 2020 Posted by Okategoriserad 0 thoughts on “Kickstart with a new client”
We are kicking off the season by welcoming Consenz as a new client!
Consenz is on a mission to democratize road safety on a global level through the development of smart services for connected cars. Talking to me is providing strategy, design and development focused on Consenz’ custom in-car Voice Assistant and conversational interface.
”It is great to be able to contribute to a business which uses cool technology to increase traffic safety, especially in developing countries”, says Mattias Falkendal at Talking to me. “Developing the Conversational interface for a true hands-free and voice-first service is a dream assignment.”
Keep an eye open for more updates soon!

Looking to be a tech lead?

3 July, 2020 Posted by Okategoriserad 0 thoughts on “Looking to be a tech lead?”

Just send a note to: Erik Lidsheim

The importance of design in your AI-project

4 June, 2020 Posted by Okategoriserad 0 thoughts on “The importance of design in your AI-project”

This Tuesday we held a virtual seminar where we talked about how you can initiate a conversation-based automation project (more…)

WEBINAR: The importance of design in your Conversational AI and Automation project

25 May, 2020 Posted by Okategoriserad 0 thoughts on “WEBINAR: The importance of design in your Conversational AI and Automation project”
We miss hosting seminars where we can meet others, but in these times, we’ve had to it differently. Therefore, we’ve moved the concept online and have gotten some tremendous response on our talks (maybe this is our new thing??).

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Breakit 24 hour live hackathon

20 May, 2020 Posted by Okategoriserad 0 thoughts on “Breakit 24 hour live hackathon”
Last week, we were a part of Breakit’s 24 hour long live Hackathon where the goal was to reduce the loneliness of elderly’s through a tech-solution.

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Stockholm UX Writing and Content Design Event

30 April, 2020 Posted by Okategoriserad 0 thoughts on “Stockholm UX Writing and Content Design Event”
A couple of weeks ago, our amazing colleague Kajsa Tretow, was a part of the Stockholm UX-writing and content design event to talk about the topic ”The future is Conversational – are you ready to be the design lead?”.

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Coronaguiden

28 April, 2020 Posted by Okategoriserad 0 thoughts on “Coronaguiden”

Our fantastic team member, Kajsa Tretow, has contributed to the nonprofit project Coronaguiden, as the Conversational Design Teamlead. She has together with a large group of volunteers created a talking chatbot that answers the most common questions regarding Covid-19 and communicates the authorities’ latest news and statistic about the pandemic. (more…)

Sound is more than radio

27 April, 2020 Posted by Okategoriserad 0 thoughts on “Sound is more than radio”

Erik Lidsheim, our great team member, is also the chairman of Resumé’s award, Sound of the month. He recently shared his thoughts in a chronicle on how sound is a greater notion than just radio and can be everything from sonic brand, voice and any other type of interactive sound. Make sure to read the article here!

Launching Rapid Assistant™ – Automated Customer Service ‘as-a-Service’

6 April, 2020 Posted by Okategoriserad 0 thoughts on “Launching Rapid Assistant™ – Automated Customer Service ‘as-a-Service’”

Turbulent and uncertain times also spark creativity and innovation. We see a number of examples of initiatives now taking place in order to solve new problems at speed – not the least to fight the Corona pandemic.

Companies and businesses face new issues in these turbulent times. Among our customers we have seen how they are swamped with incoming questions from their customers – in many cases 100-fold increases in incoming calls these last weeks are resulting in long waiting lines and poor customer experiences. Waiting in endless phone queues has never seemed more outdated and inefficient than it does right now. Why accept poor service, unsatisfied customers and a tarnished brand when there is technology available to help?

At Talking to me, we have been working hard on a solution to this problem and are now launching Rapid Assistant™ ’ – a fully automated Customer Service ‘as-a-Service’ solution – developed in cooperation with platform provider Narratory.io.

Within days, we will set up an automated, dialogue-based service that can be accessed through web chat, Facebook Messenger, Google Assistant and phone. The customer can pose his/her question using voice or text. Content curation and quality assurance is handled by dedicated specialists at Talking to me. The goal: maximum value with minimum effort for your organisation.

The service is AI-based and utilises the latest technology within Natural Language Understanding enabling a great experience regardless of whether the interaction is through voice or text, web, mobile or phone. For this service, Talking to me are partnering with the platform provider Narratory. Talking to me has developed conversational AI-based services previously using this platform, for instance within the transportation industry.

For more information, please contact:

Diana Mosa diana@talkingtome.se (+46)76 2099315

Mattias Falkendal mattias@talkingtome.se (+46)70 6530698

 

Coronavirus, Tech and the Impact on the Voice Industry

20 March, 2020 Posted by Okategoriserad 0 thoughts on “Coronavirus, Tech and the Impact on the Voice Industry”
Voicebot hosted a webinar on Thursday related to the global coronavirus pandemic and its impact on the the tech and voice industry. (more…)