Last week, Google’s annual developer conference – Google I/O, took place where they presented their latest news and updates. Last year’s events were canceled due to the current pandemic but this year the conference was back in action in a digital format. (more…)
Talking to me have been assigned as Voice UX partner to Deloitte Consulting in Denmark. Deloitte and Talking to me will initially work together with Roskilde Kommune (municipality) on a project which relates to implementing Voice Conversational AI on the Boost.ai platform.
It has almost been three years since the Google Assistant was released in Sweden and even though the original hype has faded there is continuous development taking place leading to a more useful and higher quality experience. In addition to Google making the assistant available on both Android and Apple devices, new products with the Google Assistant integrated have been released. (more…)
Conversational Interfaces are truly becoming a standard in our everyday lives.
As we become more comfortable with this way of interacting with tech, our expectations increase. As users we now increasingly expect the companies we interact with to be available 24-7,
The customer experience has become an even more crucial competitive factor for all industries. Customers’ have an expectation on getting a seamless service experience – regardless of the time of the day and regardless of which digital plattform you are using. This is also something that has accelerated further during a year of a global pandemic. Whilst working from home and social distancing has had an impact on e-commerce and a huge increase on customer services, we are seeing companies that are in the forefront of using automation and Conversational AI that are creating opportunities and serving their customers in the best way possible.
How can automation and Conversational AI contribute to an improved e-commerce customer experience? How can we use technology to free up time and improve the conditions for employees to offer better service and more sales-creating advice?
Welcome to join us on the 21st of april on our exclusive roundtable in collaboration with Amelia, one of the world’s leading platforms for automation, to discuss this topic with leading international experts and industry colleagues with the aim of sharing experiences and gaining in-depth insights.
Please feel free to contact us if you are interested.
Best regards,
Diana Mosa, Co-founder & Business Developer, Talking to me
diana@talkingtome.se
Josefine Larsson, Strategy & Sales Lead Nordics, Amelia
josefine.larsson@ipsoft.com
Talking to me, the Nordic region’s leading platform-independent specialists within Voice Design and Conversational Automation, announces today that it continues to strengthen its position by becoming a certified implementation partner in the Nordic region for Amelia, the global leader in Conversational AI and automation for businesses.
“By combining Amelia’s technology with our design and user focus, we can create digital assistants and advisors that users enjoy and that free up time throughout the organization. This enables scalable automation of, for example, customer service matters, sales processes and HR support ‘, says Diana Mosa, founder and business developer at Talking to me.
“Our partners are critical to bringing our market-leading Conversational AI and automation solutions to market. We look forward to developing the collaboration with Talking to me, which has established a strong design position in the Nordic region in this area”, says Faisal Abbasi, Managing Director at Amelia.
For more information:
Diana Mosa, founder and business developer, diana@talkingtome.se, Talking to me.
Josefine Larsson, Strategy & Sales Lead Nordics, josefine.larsson@ipsoft.com, Amelia – an IPSoft Company.
Article written by our CEO and team member, Mattias Falkendal.
A couple of weeks ago we held a webinar on some of the key trends that we believe are emerging in 2021 within the area of Voice and Conversational AI. Here are some of the key takeaways. (more…)
This autumn, Amazon entered the Swedish market by opening up a big warehouse and launching a Swedish website. Now, they seem to be expanding their presence on the Swedish market (more…)