Posts in Okategoriserade

RISEUP SUMMIT 2019

10 december, 2019 Posted by Okategoriserade 0 thoughts on “RISEUP SUMMIT 2019”
We were invited by the Swedish Institute, the Swedish Embassy in Cairo and Enpact to join the Swedish Delegation and attend the RiseUp Summit 2019, which is one of the MENA region’s largest innovation and entrepreneurship summits taking place at the American University in Cairo. The RiseUp Summit unites and brings startups and investors together and creates a platform for them to learn from each other. They aimed to attract over 10,000 attendees for this year’s three-day event and the theme for this year was ”Journey of Growth”, which was combined with elements of innovation, tech and creativity.
The conference was eye-opening in many ways; it was refreshing to see how such a big event could be so well put together, and it also made us widen our horizons that are normally so heavily influenced by western culture, that we in some ways think the world stops there. So much innovation, creativity and great ideas can be gained from this, not to mention a reminder of the goodness of people. So, what was the highlights? Read them below!
 
Mona Salma: Augmenting Humanity
Mona Salma held a presentation about where we are today, in terms of AI Capabilities, and where we’re heading tomorrow, and one of the most interesting quotes of the conference was given during her talk: ”AI can do many things, but it can not take the place of the human mind… yet”. She discussed how the line between human and technology is slowly fading away and how we, as individuals and groups, have the potential to live longer and learn faster by using 4IR technology.
Panel discussion: AI FOR GOOD
Microsoft, Lyra & Localized 
”AI FOR GOOD”
Discussion about the different uses and ethics of artificial intelligence and how AI can be used to benefit humans, but also how it can harm us if it’s used for the wrong purposes or fed with other data than for its purpose. The panel also talked about how AI has become increasingly inherent in facial and voice recognition systems and how the biases of AI systems can be worked against, like for example by creating documentation for the data used to train AI systems, and how large companies such as IBM, Google etc. are addressing this.
 
Claudius Boller: Spotify’s journey in Mena: Bringing music to a local audience
Spotify’s managing director in the MENA region
Throughout his career, Claudius Boller has brought music to the people, whether it’s been on behalf of Arvato-Bertelsmann or Universal Music. Nowadays, he works as a managing director for the MENA region at Spotify and has helped the brand establish a presence there. From having no users in MENA, Spotify is now launched in 13 countries within the region, which has one of the youngest and fastest-growing population in the world. Claudius spoke about how they made Spotify available in Arabic, the challenges they faced due to the region’s diverse landscape with the various dialects and cultures, and how this all had to be taken into account. He also discussed the problems with internet connection throughout MENA and other places in the world, and how Spotify worked around it by launching Spotify Lite, which helps users to play millions of songs without any internet. What surprised Claudius the most during the launch of Spotify in MENA was the high usage of smart speakers, in-car integrations, and the smart watches used by people to start Spotify. So in other words, Voice is also taking over there!
Valentina Primo: Refugees and Startups
Founder & CEO at Startup 
Startups without Borders connects the most ambitious refugee and migrant entrepreneurs with resources to grow their business, while providing investors with an entry-point to under-the-radar startups with disruptive potential. Valentina shared the work they do at Startups without Borders; how they put investors, incubators, mentors and corporations together and make things possible. She also shared how they will soon be launching a platform for business angels and investors, giving them access to a pool of high-potential migrant and refugee-led startups to make the connection accessible and easy.

Talking to me in Cairo

6 december, 2019 Posted by Okategoriserade 0 thoughts on “Talking to me in Cairo”

Talking to me has been everywhere, from New York to Strömstad, and now we are adding Cairo to the list (and it might just be our favorite). Together with the Swedish Institute, we have been invited together with six other start-ups and alumnis from the leadership program – She Entrepreneurs – to attend the Rise Up Summit 2019, which is the MENA region’s largest innovation and entrepreneurship summit with over 10,000 attendees. Yesterday we were invited to the Swedish Embassy to meet the Swedish ambassador of Egypt, to talk about the work Sweden do in Cairo, the role of entrepreneurship in the two countries and what we can do better. Of course, we also brought up the question of gender equality and diversity, and challenged the ambassador a bit in regards to Sweden’s role..

We also visited the Startup Haus in Cairo, which is like our little Changers Hub but in Cairo (<3).  Startup Haus was established by enpact Egypt with the support of Drosos Foundation and their role is to promote entrepreneurship and supporting the local ecosystem, and you’ll definitely hear more about them from us!

Now, we are excited to kickoff the day that is packed with great speakers and workshops surrounding tech, creativity and growth at the Rise Up Summit, and from the little we saw on the opening ceremony yesterday, we must say we are super excited. This just might be the biggest and best put together conference we’ve been to. Stay tuned for more updates!

 

 

 

 

 

 

I guess this is what you call a revolution?

21 november, 2019 Posted by Okategoriserade 0 thoughts on “I guess this is what you call a revolution?”

The following is a post in Swedish, written by our Voice Designer Kajsa Tretow, where she discusses the evolution of Voice and the changes we face as a result of the new technology. 

Voice kallas ibland för den tredje digitala revolutionen, i ett sammanhang där den första är internet och den andra är den mobila revolutionen. Vissa hävdar att den tredje revolutionen är AI, men jag skulle vilja argumentera för att det ändå är Voice, eller åtminstone konversationsgränssnitt, och detta för att det egentligen handlar om gränssnitt. Internet slog ju inte direkt igenom hos den breda allmänheten när webben introducerades i början av 1990-talet, utan den stora förändringen började inte ske förrän webbläsarna och sökmotorerna kom. Det är först när vi får gränssnitt som är tillräckligt lätta att använda som den verkliga revolutionen sker. 

Ända sedan datorns födelse har dess förmåga att kommunicera med oss människor varit ytterst begränsad. Vi människor har därför varit tvungna att lära oss att kommunicera med datorn på datorns språk som ju i grunden består av ettor och nollor; först genom att använda hålkort, sedan genom att mata in kommandon i en terminal. Med tiden har nya gränssnitt successivt utvecklats som har gjort det lättare för människa och dator att interagera med varandra, genom att mänsklig input har kunnat översättas till datorspråk, som i sin tur har översatts till begriplig output. Dessa gränssnitt har alltid varit programmatiska, vilket betyder att de har styrts av en förutbestämt uppsättning av interaktioner från vilka användaren inte har haft någon möjlighet att avvika. Menyer och knappar har gjort datorer lättare att använda, men de har samtidigt verkat begränsande. 

Även om de flesta av dessa programmatiska gränssnitt har varit skärmbaserade, så har folk experimenterat med Voice-teknologi så länge som det har funnits datorer. Redan på 1960-talet utvecklade IBM Shoebox, en dator som kunde förstå siffror och 16 engelska ord, för att räkna ut mattetal. På 1990-talet kommersialiserades Voice-teknologi för första gången, då bland andra företaget Nuance marknadsförde såväl dikteringsmjukvara som talsvarstjänster. Ni känner säkert till talsvar, ni vet när man ringer ett kundtjänstnummer i hopp om att få tala med en människa men i stället får prata med en halvtaskig robot som tar en igenom ett statiskt flöde av frågor och som inte förstår om man råkar avvika aldrig så litet från det förväntade.

Mycket har hänt inom Voice under de senaste 10 åren. Startskottet för den moderna Voice-eran gick då Apple köpte upp startup-appen Siri år 2011 och släppte henne lös på i stort sett alla iPhones. Sedan dess har tech-jättarna gett sig in i västvärldens assistentkrig en efter en; först var det Microsoft med Cortana, därefter Amazons Alexa och sist men inte minst Google Assistant, som även släpptes på svenska för snart ett år sedan. I takt med att tillgängligheten av digitala assistenter och tillhörande hårdvara i form av smarta högtalare har ökat, har även användandet fullkomligt exploderat. I USA har över 30% av befolkningen minst en smart högtalare i sitt hushåll, i Storbritannien 20% och i Tyskland 10%. Enligt Internetstiftelsens årliga undersökning av svenskarnas internetvanor är motsvarande siffra i Sverige 5%, men mycket tyder på att den redan har ökat avsevärt sedan mätningen gjordes.

Nu kan man ju undra, om Voice-teknologi blev kommersiellt redan på 90-talet, varför tog det ytterligare 10 år innan den slog igenom på allvar och varför har det gått så extremt snabbt sedan dess? Redan på 90-talet fanns Automatic Speech Recognition (ASR) som hjälpligt kunde transkribera användaryttranden till text, men om texten inte till 100% matchade någon av de förprogrammerade fraserna, kunde datorn inte hantera den utan fick be användaren att omformulera. Nu har inte bara den tekniken blivit mycket bättre, utan vi har dessutom kunnat addera ett lager av Natural Language Understanding (NLU), en form av AI som översätter användarens yttrande till ett intent, som i sin tur talar om för datorn vad användaren vill uppnå. Denna teknologi har öppnat upp för icke-programmatiska gränssnitt där användaren är fri att använda sina egna ord och ändå få önskat resultat.

Fram till ganska nyligen har vi alltså varit så illa tvungna att lära oss teknologins språk, men med Voice kan rollerna äntligen bli ombytta. Med hjälp av maskininlärning kan vi nämligen lära datorerna att kommunicera med oss på vårt naturliga språk, och våra digitala assistenter kan bli bättre på att förstå oss för varje dag som går. Jag behöver nog knappast påpeka att potentialen är enorm, men än så länge befinner vi oss fortfarande i ett tidigt skede och de Voice-gränssnitt som finns idag är långt ifrån perfekta. Med det sagt, så måste man ta i beaktning att utveckling av ny teknik sällan är linjär, såsom vi gärna tror att den är, utan i själva verket exponentiell. Denna diskrepans mellan förväntan och verklighet resulterar oundvikligen i en ganska segdragen besvikelsefas som håller i sig tills tekniken är tillräckligt bra för att överstiga våra förväntningar. Det är då det händer!

Ep. 32 of Learnability – Talking to Technology

21 november, 2019 Posted by Okategoriserade 0 thoughts on “Ep. 32 of Learnability – Talking to Technology”

One of our team members, Diana Mosa, had the opportunity to be a guest on Innocent Mugenga’s podcast – Learnability – not too long ago, and it’s finally out! She talks about how you can create business and user value in a voice-first world, and answers questions such as: How smart can our connected lives become? Will our connections change if voice technology becomes our preferred interface, and how can technology affect inclusion? Make sure to listen to it here and let us know what you think!

SOUND STOCKHOLM

20 november, 2019 Posted by Okategoriserade 0 thoughts on “SOUND STOCKHOLM”

Today we had the opportunity to open up Sound Stockholm – a conference arranged by Resumé which addresses the growing importance of sound in marketing; audio branding, voice technology, podcasts and more. Kajsa Tretow and Erik Lidsheim talked about how AI and Voice will affect your brand, showed examples on how different brands have handled this, and gave away some tips and tricks on what you should think about if you want to start thinking Voice-first. Thank you Resumé and Sound Stockholm for having us! And if you are interested in hearing more about the work we do and our cases, please feel free to reach out to mattias@talkingtome.se 

 

 

A new Voice course with Talking to me – save the date!

13 november, 2019 Posted by Okategoriserade 0 thoughts on “A new Voice course with Talking to me – save the date!”

We’ve just finished a successful course day in collaboration with Webbdagarna Academy, and in February we are doing it again! A full day course where we will talk about Voice and Digital Assistants, give you the latest updates within the field along with some insights on how Voice is already used today in an innovative way by companies worldwide. You will also get hands-on design tools, and take the first steps in creating your own Voice First project. Do you want to be a part of it? Here’s the link for registration!

If you have any questions regarding the course – feel free to contact mattias@talkingtome.se.

UX People Stockholm

28 oktober, 2019 Posted by Okategoriserade 0 thoughts on “UX People Stockholm”

On Thursday we were invited to UX People Stockholm’s event to talk about Voice as an interface and how designing for Voice is different from classic UX design. We shared our insights and learnings, some of which created great discussions with the audience.

Thanks for having us!

 

 

 

Lately at the TTM factory

17 oktober, 2019 Posted by Okategoriserade 0 thoughts on “Lately at the TTM factory”

It has been busy days at the Talking to me factory with new (and so far, secret) customers and exciting engagements. The Voice world is also changing and evolving and we thought you would appreciate an update on what has been going on – continue reading!

  • We were invited to Innocent Mugenga’s podcast – Learnability, which focuses on conversations with inspiring individuals, as well as experts in the fields of science, tech, behavior and history, in order to find answers and give the listeners new knowledge that will inspire. Our team member Diana, talked about her journey of becoming an entrepreneur, Voice technology, and how to create real impact within diversity and inclusion – topics we passionately work with every day.
  • Google held their annual ”Made by Google” hardware event on the 15th of October in New York City and launched new products such as the Google Pixel Buds with a built-in Google Assistant, Pixel 4 with both gesture and voice functions and an updated Google Home Mini (now called Nest Mini). Want to read more? Click here.
  • Talking to me’s customer, Upplands Motor, were featured in an article in Motormagasinet where they spoke about their efforts within Voice and how it has helped them in their digitization journey.
  • So, we can’t really reveal this yet (sorry, but soon!) but let’s just say – RiseUp Summit Cairo, we’re excited.

 

How you can create your strategy for the next digital revolution

13 oktober, 2019 Posted by Okategoriserade 0 thoughts on “How you can create your strategy for the next digital revolution”

In collaboration with Webbdagarna Academy, we are offering a full day course where we will talk about Voice and Digital Assistants and how you can create your own strategy surrounding it. This course will give you the latest updates regarding the development of Voice and insights on how it is already used today in an innovative way by Swedish companies. You will also get the tools and the guidance to kick start your own Voice strategy and take the first steps in your first Voice-first project. Interested in hearing more on how you can take part of this? Make sure to click here.

If you have any questions regarding the course – feel free to contact mattias@talkingtome.se.

The Social Few – launch event

11 oktober, 2019 Posted by Okategoriserade 0 thoughts on “The Social Few – launch event”

We were invited to the launch event of The Social Few, a diversity management agency based in the Nordics, this week, and had the opportunity to take part of interesting data regarding minority groups in Sweden and of the work they do in order to achieve inclusion in society and at different workplaces. The goal of The Social Few is to create an impact on every level and enable sustainable growth by combining data-driven insights, inclusive infrastructures, marketing communications and tech. After listening to their achievements with clients, we know they are the place to go in order to get help in this area. You will definitely see more of them in our channels since we are both striving to create inclusive spaces and ways of thinking – for a better future!